What is the primary function of the accounts receivable department?

The primary function of the accounts receivable department focuses on overseeing the billing process follow-up. This department is vital for ensuring that the healthcare organization collects payments for services rendered. It monitors outstanding invoices, follows up on unpaid claims, and communicates with patients regarding their financial responsibilities. By managing these processes efficiently, the accounts receivable department plays a crucial role in maintaining the financial health of a healthcare facility.

In contrast, managing patient appointments primarily falls under the purview of front office staff or scheduling departments, while coordinating with insurance companies involves aspects of claims processing and verification that are typically handled by the billing or collections staff. Handling medical records is the responsibility of the health information management department, which deals with patient data and confidentiality rather than financial transactions.